Billing & Coding ESupport


Billing & Coding E-Support

Our Billing & Coding E-Support coaches are here to help with your billing and insurance questions! Whether it's a confusing explanation of benefits or help discussing past due balances with patients - you can receive assistance within 24 hours of a support request.

Clients have utilized the support line for these requests:

  • Reading an explanation of benefits (EOB) to determine accurate write-off amounts
  • Deciphering primary and secondary insurance
  • At what point should collection action be pursued?
  • Verbal skills for patients that disregard treatment arrangements
  • .... and more!

Billing & Coding E-Support is designed to help managers and doctors better handle the random billing questions that arise throughout the course of the day. Our coaches have years of experience and have dealt with the most common patient objections. Our team reviews hundreds of EOBs a month and can use that knowledge to help translate the 'language of insurance' for our clients.

Who can use Billing & Coding E-Support? Anyone in the dental office. Our customers are usually administrative team members who also act as the receptionist, treatment coordinator and insurance guru! New dentists have also found our support to be invaluable.

Your Billing & Coding E-Support package includes up to 6 requests per month per account**. All inquiries answered within 24 hours.

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Established offices that have recently had turnover in the administrative area also have benefited from our support. Our customers include:

  • New team members
  • Start up dentists
  • Offices that are stretched thin with staffing but cannot afford to bring on another admin member
  • Dentists who want peace of mind that their team is receiving support

Sign up for Billing & Coding ESupport using one of our convenient options:

Monthly billing at $149/mo


One year of support with a prepayment bonus - your yearly price of $1600 offers a savings of over 10%!

Upon subscribing you will be contacted within 24 hours by an E-support coach. We will ask you to complete a Business Agreement so that we remain complaint with HIPAA privacy regulations.

Have questions about Billing & Coding E-Support?

Email Teresa at

**You receive six requests per month. Any unused requests cannot be rolled over into the next month.