Has a patient ever stumped you with an insurance question? Do you wonder how to tactfully discuss insurance benefits with an emotional or inquisitive patient? Teresa gives you her best conversation tactics for these stressful situations based on her many classes and client discussions.
Conversations made easier:
• Benefit tier explanations
• Non-covered benefits and why
• Co-payment calculations and collections
• Secondary insurance conversations
• Write-off confusion
• And more…
Purchase two (2) books for $30.00. Shipping and Handling charges will be added to final checkout page. Want to purchase, 4 or more, contact Norman@odysseymgmt.com for special pricing.